User journeys
Audit Sign-In and Account Recovery
Published by whatisADA / Grow Wild Agency · Updated
Purpose and preparation
Test account access and recovery without relying on memory puzzles or a single sensory channel. Use a dedicated test account and protect recovery codes. Include password managers, paste and alternate authentication routes where supported.
A practical example
A user forgets a password, requests a recovery link and enters a one-time code without retyping it from memory.
How to check it
- Review sign-in fields, labels and password-manager behavior. Check whether pasting credentials or codes is unnecessarily blocked.
- Follow the recovery route and inspect messages, time limits and any challenge. Evaluate the authentication requirement and its actual exceptions rather than assuming every challenge is prohibited.
- Complete the test recovery and sign in again. Verify that success, failure and expired-link states explain the next step without exposing sensitive account information.
What can be missed
A secure authentication design still needs accessible interaction. Record an inaccessible challenge precisely without weakening security controls or publishing recovery secrets.
Record your test
Use this worksheet to record what you actually checked. Notes stay on this device when you choose Save; they are not sent to us. Avoid personal or confidential information on shared devices.
These are your observations, not automated results or a conformance certificate. A complete evaluation needs appropriate scope, supported technologies, all applicable criteria and relevant page states.
Primary sources and scope
This is independent implementation guidance with original examples. The linked standard contains the full definitions, exceptions and conformance requirements. A criterion or checklist alone does not establish legal applicability or whole-site conformance.